3 dimensions to strengthen organizational capabilities:
*Balance - 3 dimensions to be equally strong
*Matching - focus of 3 dimensions to be aligned with the necessary organizational capabilities
Sustainable and embedded in the organization rather than the individual
Create values to the customer
Significantly surpass the competitor
The organizational capability of the smart company needs a focus, which demonstrates 2-3 aspects as core competencies. The organizational capability also needs to be clearly defined, which aims to focus on development of those capabilities.
Employee mindset: whether employees show their values, behaviors and engagement to match their organizational capabilities?
Employee capability: whether employees have knowledge/skills/qualification required for organizational capabilities?
Employee governance: whether the company can provide management support & resources, allowing employees to give full plays to their strengths?